{"area":"East Dulwich","area_key":"east-dulwich","region":"South London","postcode_districts":["SE22"],"page_url":"https://serviceexperienceindex.com/london/east-dulwich","evidence_status":"published","verified_experiences":16,"average_score":9.5,"units_installed":59,"window_start":"2026-02-18","window_end":"2026-10-23","trades":[{"trade":"Windows","verified_experiences":16,"units_installed":59,"companies":[{"name":"Bespoke Windows Dulwich","profile_url":"https://serviceexperienceindex.com/profiles/bespoke-windows-dulwich","verified_experiences_in_area":16,"average_score_in_area":9.5,"fensa_registered":true}],"products":[{"product":"Sash windows","key":"sash-window","verified_projects":15,"units_installed":50,"average_score":9.6},{"product":"Casement windows","key":"casement-window","verified_projects":4,"units_installed":8,"average_score":null},{"product":"Tilt and turn windows","key":"tilt-and-turn","verified_projects":1,"units_installed":1,"average_score":null}]}],"recent_experiences":[{"date":"2026-10-23","score":10,"installed":"2 sash windows + 2 casement windows","customer_quote":"I hate being sold to and it was just a real honest, normal, candid conversation.","company":"Bespoke Windows Dulwich","record_url":"https://serviceexperienceindex.com/records/bespoke-windows-dulwich-se22-2026-10-064"},{"date":"2026-10-15","score":9,"installed":"4 sash windows + 1 casement window","customer_quote":"They explained in detail - because they're uncovering the house, they said the structure isn't very good and they'd find the damp. I really appreciated that insight and the time they took to explain things beyond the windows themselves.","company":"Bespoke Windows Dulwich","record_url":"https://serviceexperienceindex.com/records/bespoke-windows-dulwich-se22-2026-10-066"},{"date":"2026-08-19","score":8,"installed":"2 sash windows","customer_quote":"There's been no miscommunication, everything has been smooth.","company":"Bespoke Windows Dulwich","record_url":"https://serviceexperienceindex.com/records/bespoke-windows-dulwich-se22-2026-08-057"}],"methodology":{"source":"Structured phone interviews with customers after each job was completed. Not self-submitted reviews.","threshold":5,"threshold_rule":"Scores (area, company-in-area and product) are only published with 5 or more verified experiences; otherwise null and evidence_status is \"building\".","counting_rule":"A verified experience counts once in the area linked on its record. A product's verified projects are distinct experiences containing it; units are the sum of installed quantities.","scale":"1–10","url":"https://serviceexperienceindex.com/methodology"},"generated_at":"2026-11-03T19:41:24.984Z"}