{"area":"West Norwood","area_key":"west-norwood","region":"South London","postcode_districts":["SE27"],"page_url":"https://serviceexperienceindex.com/london/west-norwood","evidence_status":"building","verified_experiences":4,"average_score":null,"units_installed":25,"window_start":"2026-01-30","window_end":"2026-05-18","trades":[{"trade":"Windows","verified_experiences":4,"units_installed":25,"companies":[{"name":"Bespoke Windows Dulwich","profile_url":"https://serviceexperienceindex.com/profiles/bespoke-windows-dulwich","verified_experiences_in_area":4,"average_score_in_area":null,"fensa_registered":true}],"products":[{"product":"Sash windows","key":"sash-window","verified_projects":2,"units_installed":21,"average_score":null},{"product":"Casement windows","key":"casement-window","verified_projects":2,"units_installed":3,"average_score":null},{"product":"French doors","key":"french-door","verified_projects":1,"units_installed":1,"average_score":null}]}],"recent_experiences":[{"date":"2026-05-18","score":8.8,"installed":"2 casement windows","customer_quote":"The team were very polite and respectful.","company":"Bespoke Windows Dulwich","record_url":"https://serviceexperienceindex.com/records/bespoke-windows-dulwich-se27-2026-05-031"},{"date":"2026-03-24","score":10,"installed":"1 French door set","customer_quote":"If you could send my best to the team, that'd be brilliant.","company":"Bespoke Windows Dulwich","record_url":"https://serviceexperienceindex.com/records/bespoke-windows-dulwich-se27-2026-03-018"},{"date":"2026-02-26","score":10,"installed":"7 sash windows + 1 casement window","customer_quote":"Everything was perfect","company":"Bespoke Windows Dulwich","record_url":"https://serviceexperienceindex.com/records/bespoke-windows-dulwich-se27-2026-02-006"}],"methodology":{"source":"Structured phone interviews with customers after each job was completed. Not self-submitted reviews.","threshold":5,"threshold_rule":"Scores (area, company-in-area and product) are only published with 5 or more verified experiences; otherwise null and evidence_status is \"building\".","counting_rule":"A verified experience counts once in the area linked on its record. A product's verified projects are distinct experiences containing it; units are the sum of installed quantities.","scale":"1–10","url":"https://serviceexperienceindex.com/methodology"},"generated_at":"2026-11-03T20:34:39.687Z"}