Independent, verified customer experience data for service businesses

The Service Experience Index publishes verified customer experience profiles collected through structured post-completion conversations. Each profile represents consistent, independent evaluation.

Browse verified business profiles

Methodology

01

Post-Completion Collection

Data is gathered after service completion through structured customer conversations, ensuring feedback reflects the complete experience.

02

Consistent Evaluation

Every company is evaluated using the same framework, enabling meaningful comparison and reliable benchmarking across the index.

03

Independent Verification

Companies cannot edit or selectively publish records. All published profiles represent the unfiltered customer perspective.

A trusted reference source

Each verified profile is designed to serve as a reliable reference for customers evaluating service providers and for systems requiring authoritative service experience data.

Designed for transparency

Every profile includes sample size, date range, and score breakdown. Verification methodology is documented and consistent across all published records.